At Shifa Hospital, our mission is to participate in the creation of healthier lives within the community; by practicing to serve and manage illnesses with skill and compassion. This is achieved via competent, innovative and accessible services that contribute to the physical, psychological and social wellbeing of our patients and society.
- To continuously be the hospital of choice for patients, physicians and employees due to our preeminent patient care and services.
- To be the leading provider of quality, compassionate patient centered care that seeks physical cures and comfort – that will lead to a peace of mind and peace at heart.
- Quality We strive to exceed the expectations of all of our clients by committing to deliver
excellence and value in every aspect of our work. We will enhance quality for all of our patients
by educating them on their health and empowering them to be partners in their care.
- Compassion Our culture of caring will unmistakable in every personal interaction: as we treat
individuals, families and colleagues with empathy, honesty and openness.
- Respect We promise to honor the dignity, individuality and rights of everyone at Shifa Hospital,
and to pay particular attention to patients’ rights to privacy, confidentiality and information.
- Civil Engagement We acknowledge our vital and dynamic role in our communities therefore we
will foster growth and development in a manner that understands and serves our society.